Customer Questions & Answers

TechCure India is a Surat-based company that builds custom PCs, multi-monitor trading setups, gaming and content creation workstations, and also supplies PC parts. Our store is at Store G-64, Ground Floor, Silver Business Point, Opp. Nayara Petrol Pump, Green Road, Utran, Surat, Gujarat 394105. We are open Monday to Saturday, 10 am to 8 pm. You can find us on Google Maps here: https://g.co/kgs/jtHFa23.

We build trading PCs with 2-3, 4-6, 8-9, 10-12 and 16 screens, as well as gaming PCs, video editing and content creation systems, CAD/3D and rendering workstations, AI/ML and local LLM machines, office/education PCs, and NAS/storage systems. We can provide complete solutions including CPU, monitors, stands, cabling and installation. The configuration is customised based on your work and future upgrade needs. You can share your use-case and we prepare an estimate accordingly.

Yes, TechCure India is an NVIDIA Authorised GeForce System Builder listed on NVIDIA India's official site, and an AMD Authorized System Integrator. We also have awards such as AMD Best Achiever (Ryzen High-End Focus Partner), MSI Authorized Channel Partner 2025, Cooler Master Partner Appreciation 2026-27 and a Sales Excellence Award 2024 from Zebronics/Rhuju Infotech. You can see our partner and award details here: https://techcureindia.com/pages/authorised-partner-awards.

We only build systems with new, branded components and every part carries its official brand warranty. TechCure India is listed as an authorised system builder for NVIDIA and AMD, and our awards and photos are public on our website. You are welcome to visit our Surat store and also check our Google Maps profile for location and reviews. For any issue after purchase, our team and lifetime remote support remain available to help.

We only work with new parts, new components and current-generation hardware. We do not sell used, refurbished or open-box systems, and we also do not buy old PCs or parts from customers. If you want to upgrade an existing PC, we can use new components for that upgrade. For a fresh build, we will suggest a new configuration that fits your needs.

We try to keep explanations simple, ask only the essential questions, and then give clear, short suggestions with one main reason behind each recommendation. The aim is to solve your trading or computing problem, not just push a particular product. If something you are asking for is not the right fit, we explain why and propose a better alternative. Whenever a question needs a human decision, we pass it to the TechCure team to handle directly with you.

Yes, we build systems from basic to very high-end, and we match the parts to the budget you are comfortable with. The exact cost depends on your use (trading, gaming, editing, AI, office), number and size of monitors, and the components you choose. Once you share your approximate budget and requirements, we prepare a proper estimate PDF. That estimate will show you the configuration and current pricing as per our website.

We first understand your main use like trading, gaming, video editing, 3D, AI/LLM or office work. Then we balance CPU, GPU, RAM and storage according to that use, and also consider how many monitors you want now and later. For modern performance systems we default to NVMe SSDs and avoid mismatched combinations like a very strong CPU on a weak motherboard. Our team also checks compatibility for socket, RAM type, PSU wattage, cabinet fit and similar points before finalising.

Yes, we can build just the CPU for trading, gaming, editing, AI or office use if you already have monitors. The configuration will still be designed around your software, desired performance and any future monitor or GPU upgrades. The final cost depends on the exact parts you choose. We will share a detailed CPU-only estimate PDF once we understand your needs.

We can design a gaming configuration suitable for modern AAA titles like GTA 6 within the budget range you give us, as long as it is realistic for that performance level. The main choices will be around GPU, CPU, RAM, storage, and the monitor resolution/refresh rate you plan to use. Share your target budget and screen specs, and we will send you an optimised build estimate. All pricing will come from the current rates on our website.

Yes, we specifically build AI/ML and local LLM workstations where GPU and VRAM capacity are the main focus. We then size RAM, storage and CPU according to your models and datasets. If you share which frameworks or models you plan to run, we can propose a balanced configuration. The detailed quote will list the exact parts with their specifications.

We build trading setups ranging from 2 and 3 screens to 4-6, 8-9, 10-12 and 16 screens. For each option we select suitable GPUs, stands and cables so that all displays run stable at your desired resolution and refresh rate. The layout can be customised with a mix of ultrawide, standard and portrait monitors depending on how you like your charts. Once you tell us the screen count and sizes you prefer, we share configuration and costing in an estimate.

We can design a basic trading setup around fewer screens and simpler components if you are just starting out. Even at entry level we keep the system stable and upgradable so that you can add more screens or a better GPU later. Share whether you want 1-2 or more monitors and what platforms you use, and we will prepare a suitable configuration. The price will depend on the exact parts and monitors selected.

Yes, we regularly build systems that handle both active trading and modern gaming. In such builds we size the GPU and CPU to comfortably run your games at your monitor resolution while still driving multiple trading screens smoothly. We also keep enough RAM and fast storage to handle trading platforms plus browser and other apps. Tell us your game types and number of monitors, and we will balance the configuration accordingly.

For trading we recommend high-refresh IPS or Mini-LED panels rather than OLED, because static charts can cause burn-in on OLED over time. A refresh rate of 100-144 Hz or higher helps candles, order books and chart scrolling look smoother and reduces eye strain during long sessions. Screen size can range from 27-34 inch standard monitors to 49 or 57 inch ultrawides, depending on how much space you want on one panel. We will suggest specific sizes and models based on how many charts and timeframes you run.

We design systems that can reliably handle from 1-2 screens up to 16 screens, depending on the GPUs and connections used. For higher counts like 6 screens and above, we may use multiple GPUs and carefully plan resolutions, refresh rates, ports and cables. We never assume “ports = screens” and always check the total load and compatibility. Once you tell us your desired layout, our team chooses the right GPU and connection plan for it.

Yes, many of our customers come with only a rough idea like “trading plus some gaming” and a city. We ask simple questions about how many screens you want, your approximate budget, and which platforms you use. Based on that we suggest 2-3 clear options with explanations in plain language. You can then pick the one that feels right, and we prepare an estimate for you.

Yes, we regularly help traders decide between layouts like 2×34 inch, 4×27 inch, or a mix of a 49/57 inch ultrawide with portrait side screens. We consider your available table size, seating distance, platforms used and whether you also game or stream from the same PC. Once we know these, we suggest a screen size plan that keeps charts readable and controls easy to reach. This plan is then reflected in your estimate along with stands and cabling.

We mainly need to know your use (pure trading or trading plus gaming/other work), approximate budget, number and size of monitors you want, and your city for delivery and installation. It also helps if you share which trading platforms or charting software you use and whether you already own any monitors. With that, we can prepare a detailed PDF estimate including configuration, monitors, stands and services. You receive this estimate directly in chat or by message from our team.

Yes, we can supply monitors and compatible stands separately if you do not need a full PC from us. We will still check the monitor size, weight and VESA support before suggesting a stand, so that it safely holds your screens. Only products listed on techcureindia.com are offered. The exact price will be confirmed from our website and shared in your estimate or by our executive.

We choose the stand based on your monitor size, weight and how many screens you want on each arm or pole. The goal is to pick the safest and most cost-effective stand that can properly support those specific monitors. For example, heavy 49 or 57 inch ultrawides need a different arm than 24-27 inch screens. When you share your monitor models or sizes, we shortlist only stands that are compatible.

Yes, we help you compare multi-monitor layouts with ultrawide options like 49 or 57 inch screens. Multi-monitor setups give more flexibility in arranging different platforms, while one large ultrawide can feel cleaner and needs careful GPU planning. We consider your work type, desk size and whether you need portrait screens at the sides. After that we suggest a practical layout and include it in your estimate.

In many cases your existing monitor can be reused, but we need to know its size, model and whether it has VESA mounting points. We also have to see if your planned GPU and cables support its resolution and refresh rate along with the new screens. Once we have those details, our team can confirm compatibility. If there is any issue, we will suggest the closest matching new monitor.

Yes, we sell individual components such as processors, graphics cards, motherboards, RAM, SSDs and other parts that are listed on our website. If you are confused between options, you can tell us which part category you are deciding on, and we will suggest 2-3 choices with a clear recommendation. We only quote parts that are actually on techcureindia.com. Final pricing always follows the current website rates or your estimate.

We can upgrade an existing system using new components like RAM, SSDs, GPUs or a better CPU and motherboard, as long as compatibility is checked. We do not reuse or sell used parts, but we can advise which new components will give the best improvement for your use. You can share your current specs, and we will guide you on safe upgrade paths. The cost will depend on which parts you decide to change.

Yes, if you share your primary use (trading, gaming, AI, editing) and the options you are considering, we can explain which one is better suited. For trading we focus on driving multiple displays smoothly, and for gaming or AI we focus more on GPU performance and VRAM. We also ensure your PSU, motherboard and cabinet can support the chosen GPU. Based on this, we give a clear recommendation and include it in an estimate if you want pricing.

We only offer products and part numbers that are listed on techcureindia.com. If a specific model you name is not on our site, we will honestly tell you and then suggest the closest equivalent that is available. This helps keep pricing accurate and support simple. All live rates are taken directly from our website when the estimate or order is prepared.

Yes, if you tell us your laptop model and how many extra screens you want, we can suggest suitable connectivity options like USB‑C (with DisplayPort Alt) to HDMI cables or USB display adapters, as long as such products are on our website. We also advise on correct Windows display settings like using “Extend” mode so each screen shows different charts. For trading, we may still recommend moving to a desktop later for more stability and future expansion. Any hardware we propose will be based on what we actually list on techcureindia.com.

Yes, we provide insured delivery across India for our PCs, trading setups and parts. On-site installation is also available pan-India, and we mention it clearly in the estimate for full setups. Our engineer can visit to assemble, connect monitors, manage cables and ensure everything is working. You just need to share your city and exact address when you proceed with the order.

In an on-site installation our engineer sets up the entire PC, connects all monitors and stands, and does professional cable management. They will also ensure your trading or work software opens correctly on the right screens and that the system is stable before they leave. After that, our lifetime remote support remains available for software or configuration questions. The details of what is included are always mentioned in your estimate.

For full setups we clearly include on-site installation, while for a monitor-only purchase it depends on the specific case and location. We can definitely guide you remotely on how to connect the monitor properly to your PC or laptop. If you specifically need a physical visit for just a monitor, our team will confirm whether that is possible at your address. This information will be shared with you before you finalise the order.

We provide insured shipping for our systems across India and can arrange on-site installation in different cities as well. The exact availability of an engineer visit for your pin code is checked by our team at the time of estimate and order confirmation. All such services are mentioned in the estimate so you know what is included. You can share your city and pin code so we can confirm the options.

Our notes only cover delivery within India, with insured shipping and optional on-site installation inside the country. International delivery details and policies are not documented here. Because of that we cannot confirm any overseas shipping promises in this FAQ. For any special export requirement you would need to discuss directly with the TechCure team.

Once you approve the estimate, our team confirms your configuration, address and payment terms. After receiving the agreed advance, we move the order into assembly and dispatch flow as per the internal sequence: order → payment → bill → assembly and testing → dispatch → installation → support. For full setups, monitors are dispatched first and then an engineer visit is planned after they arrive. Any specific schedule details are always shared directly by the team.

Our training notes do not list specific EMI or finance providers or processes. Because of that we cannot promise any particular EMI scheme or bank tie-up here. If you are interested in EMI, you can ask the team during your estimate or order discussion and they will confirm what is possible at that time. All financial arrangements are finalised directly with our human team, not via this FAQ.

Yes, we provide proper GST invoices for all eligible sales. You can share your firm’s GST number and billing details at the time of estimate or before payment so they can be added correctly. Any later corrections in invoice details are handled by the team. The GST bill will reflect the parts and systems as listed in your final order.

Many of our products are available for direct purchase on techcureindia.com, especially individual parts and some monitors. For full trading or multi-monitor setups we usually prepare a customised estimate first, because configuration and layout are different for each customer. Once you approve the estimate, the team guides you through payment and order confirmation. Website prices are the base for all final quotations.

Each component in your system carries its own brand warranty, and the duration depends on that specific part. On top of this, TechCure India provides lifetime remote support for systems we build, so you can reach out for configuration or basic troubleshooting help anytime. If you have an issue, our team checks the problem and, if needed, guides you through the brand warranty process. Exact years of coverage are confirmed per part by the team when you ask.

Yes, for systems built by us we provide lifetime remote support. This generally covers help with basic troubleshooting, display arrangement, software configuration related to your trading or work, and guidance on minor issues. We may ask you to avoid sharing any passwords or OTPs during remote sessions for security. Hardware failures still follow the respective brand warranties.

We can look into service and troubleshooting for outside PCs as well, but each case is first discussed with our support team. You would be asked about the problem symptoms, device type, whether there are any error beeps or messages, and what changes were recently made. After that, the team decides the next steps and whether in-depth repair is possible. Any service charges or timelines are only confirmed after proper checking.