TechCure India

Shipping & Delivery Policy

Last updated: 24 September 2026

Where we ship

We ship to every serviceable pin code in India through insured courier partners (Delhivery, Blue Dart, DTDC, Xpressbees and others, chosen by destination and parcel size). We do not ship outside India at present. Store pickup is available at G-64, Silver Business Point, Green Road, Utran, Surat – 394105 (Mon–Sat, 10 AM–8 PM).

Processing time

  • In-stock components, peripherals and monitors: dispatched within 1–2 working days of payment confirmation.
  • Custom and prebuilt PCs: 3–5 working days for assembly, 24-hour stress testing and packing; complex liquid-cooled or multi-GPU builds 7–10 working days. We share a build-complete photo/video before dispatch.
  • Orders placed after 4 PM or on Sundays/holidays are processed the next working day.

Delivery time (after dispatch)

Surat city Same day / next day; on-site setup by appointment
Gujarat 1–2 working days
Metro cities (Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad) 2–4 working days
Rest of India 3–6 working days
North-East, J&K, Ladakh, islands, remote pin codes 5–10 working days

Shipping charges

  • Calculated at checkout by weight, dimensions and destination and shown before payment.
  • Full PC builds ship in double-wall foam-packed cartons with GPU support brackets; large cabinets, monitors and full builds may attract a surface-freight charge.
  • All shipments are insured for the invoice value at no extra cost.
  • Cash on Delivery is not available; we accept UPI, cards, net banking, EMI and bank transfer.

Tracking

Tracking details are sent by WhatsApp/SMS and email as soon as the parcel is picked up. You can also message +91 96907 96307 with your order number.

On delivery

  • Check the outer carton for damage before signing. If it is badly damaged, refuse delivery and inform us.
  • Record an unboxing video — it is required for any damage or missing-item claim, which must be reported within 48 hours (see Refund & Cancellation Policy).

Delays

Courier delays, weather, strikes, remote-area serviceability and stock arrival from distributors can affect timelines. We inform you proactively of any delay beyond the estimate and offer cancellation with a full refund if an undispatched order is delayed more than 10 working days beyond the promised date.

On-site setup (Surat & Gujarat)

Delivery with installation, multi-monitor mounting and cable management is available in Surat and across Gujarat by appointment. Charges, if any, are quoted in advance.

Contact

support@techcureindia.com · +91 96907 96307 / +91 95126 88068